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How sl789 Handles Your Personal Information

Your account data, payment details, and activity on sl789 are handled with clear rules — no guesswork, no hidden sharing. This page explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

DANA, OVO & GoPay payment data protectedAccount access secured with OTP verificationData request handled within reasonable timeframeNo third-party sale of personal informationAvailable where local law permits
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sl789 How sl789 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

Team online

Live Chat

Reach our account support team directly through the live chat on sl789. Available around the clock for privacy questions, data access requests, and account concerns.

Email Support

Send a written data request or privacy concern to our support email. We aim to respond within a reasonable timeframe and confirm receipt of every request.

Account Help Centre

Log into your sl789 account and navigate to the Help section to submit a data correction or deletion request directly tied to your verified account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Payment Data Security

When you transact via DANA, OVO, or GoPay, the payment reference is stored only long enough to confirm the transfer. We do not store your full e-wallet credentials or PIN on our servers.

Cookie and Session Use

Cookies keep your mobile session active and remember your preferred payment method. You can clear cookies through your browser settings at any time; this will log you out of your current session.

Account Security and OTP

Every login triggers an OTP sent to your registered number. This step confirms it is you accessing the account — not a third party — before the lobby or wallet section opens.

Your Right to Access and Delete

You can request a copy of the data we hold on your account, or ask us to delete it, by contacting support. Requests tied to active accounts are processed after identity verification.

Common Questions About Your Privacy on sl789

These are the questions we hear most often about how your data is handled. If your question is not covered here, our live chat team can walk you through the specifics for your account.

We collect your name, contact number, and the payment method you register — DANA, OVO, or GoPay. Login activity and session data are also recorded to keep your account secure.

We do not sell your data. Information is shared only where required to process your transactions or meet regulatory obligations applicable in Indonesia and eligible regions.

Retention follows the period required under applicable local law. Once that period ends, your data is scheduled for deletion. You can ask about the specific period via our support team.

Yes. Contact us through live chat or email with your account details. After we verify your identity, we will provide a summary of the data associated with your account.

Submit a deletion request through the Help section in your account or via email support. Requests on active accounts are reviewed after identity verification is completed.

Payment references are stored only to confirm your transfer. We do not retain your full e-wallet credentials or PIN. Players in Palembang and across Indonesia use the same secure process.

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